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After-sales service

After-sales service

  After-sales service Commitment

  1, quality assurance: our company to provide the products are the original manufacturer's original packaging, and provide product technical data (including installation instructions, product packing catalog, certificate and warranty certificate, etc.).

  2. Equipment production debugging: after the production and assembly of the equipment, our company will test the performance of the equipment, and carry out the whole process, full performance inspection and aging of the products, until the products are confirmed to be qualified before packing

  Send the goods.

  3, product delivery time: as far as possible according to user requirements, if there are special requirements, need to complete in advance, our company can be special organization production, installation, and strive to meet user needs.

  4. Warranty commitment: The warranty period of all products provided by our company is indicated in the contract signed within the validity period. All products provided within the validity period will be provided with the service of normal working days.

  Beyond the shelf life, lifelong technical service support.

  5. Response time: In case of quality problems or operation inconvenience to users within 7 working days, the company promises to replace the equipment free of charge within 3 working days. Within the warranty period,

  If the product breaks down, we will provide substitute equipment if necessary after receiving your repair report.

  6, service system: as an equipment supplier, the company provides a guarantee system for the products: when equipment failure, if necessary, will send the designated professional technicians in the specified time on the door maintenance

  Repair or send repair, the resulting transportation and miscellaneous expenses to be borne by the company.


Guangdong Jinfeng Intelligent Technology Co., LTD

  Jinfeng Intelligent Technology is a robotics company focused on digitalization, automation and new energy. We are committed to building useful and affordable robots for the most labor-intensive industries, using our technology to drive carbon neutrality and improve people's work environments. Our technology has been widely used in agr···

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